Graffern Posted January 19, 2019 Share Posted January 19, 2019 Hi! I just placed two equal bets on Udinese - Parma and three equal bets on Rayo Majajajonda - Real Zaragoza . I couldn't find the first bet in my list after placing it so I tried again and again... Probably some Internet lag or something. Anyway, I of course only want one bet in each of the games. Is it possible to cancel the duplicated bets somehow? Link to comment Share on other sites More sharing options...
Solution RayL Posted January 20, 2019 Solution Share Posted January 20, 2019 Hi @Graffern, welcome to the Community :) As a general rule, it's the player's responsibility to be aware of the bets they place so I am afraid that generally speaking there's nothing we can do in this regard. However there is still a possibility to have them voided (no guarantee) if you contact Live Chat before your bets are settled. They can give our provider a call and have them voided as a one time goodwill gesture, this as a future reference. I'm afraid that the bets were already settled. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Graffern Posted January 20, 2019 Author Share Posted January 20, 2019 Ok, that's what I suspected. It was worth a shot asking at least. I'll keep the live chat tip in mind. And win the money back. Someday. 1 Link to comment Share on other sites More sharing options...
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