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No posibilities to withdraw by Skrill or other E-wallets


starzykpeter

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Hello,

Yesterday when I tried to make a withdraw by Skrill ( this is the mthod of payment which I used during make a deposit) I saw that only possibilities to withdraw is a bank transfer. When I asked at live chat about it I receiced answer that this is decision od payment department and it's finally. When I asked why they do this they answered that don't have to give me any reason and any eplanation. My account wasn't verified , they don't have from me any ID, any documents. Just take decision likt this. When I created account all posibilities of deposit and withdraw was available so they change rules after I accepted their law. All bookies have note that withdraw is possibile to make using the same method when was used during deposit. It's very important for me becasue in my country gambling law isn't finnaly clearly and it will be highly risky to make a bank transfer this big amount ( about 17.000 euro ) . I am ready to make a fully verification , I could give them all of documents which they want. I fell disapointed and cheated by Unibet . If I would know that Skrill method of payout will be unavailable I will be give up to create account there. Please help me to solve this problem . Sorry for my english. 

Edit by Jeppe-Unibet: Editd subject title

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It is your responsibility to familiarize yourself with the laws of your country. You knew the risks beforehand as you state that gambling is still a grey area. If you think the entire amount will trigger something, you could try making smaller withdrawals. This is entirely at your own risk & I can't advise you which direction to take. Unibet can't be held accountable as when you signed up you agreed that 'Gambling is legal in your Legislation'

I debate
Should I smile like everything's good and pretend that life is great
Or should I let the world see the real me and not hide this pain
I tried to be like the rest of y'all, sorry I just can't
I'ma probably die this way
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@Magicadil wrote:

. Unibet can't be held accountable as when you signed up you agreed that 'Gambling is legal in your Legislation'


Just theoretically: what if when you signed the gambling was legal and when your government modified the gambling law and blocked the licenceless operators homepages the operator sent you a message that everything will be fine and told you the alternative way to reach the page and LC told you that  " hold on, we are working to get the licence asap"? I don't think that the situation is black-white and it's only the users fault.

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@Magicadil wrote:

It is your responsibility to familiarize yourself with the laws of your country. You knew the risks beforehand as you state that gambling is still a grey area. If you think the entire amount will trigger something, you could try making smaller withdrawals. This is entirely at your own risk & I can't advise you which direction to take. Unibet can't be held accountable as when you signed up you agreed that 'Gambling is legal in your Legislation'


Right , but when I created my account all payments method was available . So I think it's not fair to change the rules because of that. Without any special example.  If I would know about that before, surely never be use this online bookie.

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@starzykpeter wrote:


@Magicadil wrote:

It is your responsibility to familiarize yourself with the laws of your country. You knew the risks beforehand as you state that gambling is still a grey area. If you think the entire amount will trigger something, you could try making smaller withdrawals. This is entirely at your own risk & I can't advise you which direction to take. Unibet can't be held accountable as when you signed up you agreed that 'Gambling is legal in your Legislation'


Right , but when I created my account all payments method was available . So I think it's not fair to change the rules because of that. Without any special example.  If I would know about that before, surely never be use this online bookie.


"cheated by unibet" and you dont have you account verified at all. did you ever heard about fraud?actually fraud is more likely to be made via skrill than any other method.

i really dont see why you cant make a cash out via bank transfer. nothing will happen to you and you dont have to make cash out on all amount . you can split it in 3-4 so in this way you will not give atention to the fraud department from your country.

skrill will become available in poland with the new legislation and probably skrill must take the license for your country and unibet wants to be 100% safe to get the license and removed skrill option for poland. i am not sure but this happend in Romania too and when skrill aplied for license , this option was available again on unibet for deposits and cash outs. so must be similar in Poland case.

about support you dont have really much to talk about this cause they are limited so complete your verification and cash out your money in 3-4 steps and nothing will happen

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@polarbear wrote:


@starzykpeter wrote:


@Magicadil wrote:

It is your responsibility to familiarize yourself with the laws of your country. You knew the risks beforehand as you state that gambling is still a grey area. If you think the entire amount will trigger something, you could try making smaller withdrawals. This is entirely at your own risk & I can't advise you which direction to take. Unibet can't be held accountable as when you signed up you agreed that 'Gambling is legal in your Legislation'


Right , but when I created my account all payments method was available . So I think it's not fair to change the rules because of that. Without any special example.  If I would know about that before, surely never be use this online bookie.


skrill will become available in poland with the new legislation and probably skrill must take the license for your country and unibet wants to be 100% safe to get the license and removed skrill option for poland.

about support you dont have really much to talk about this cause they are limited so complete your verification and cash out your money in 3-4 steps and nothing will happen


Ehhhhh when people don't know nothing about the situation in Poland and still write something and that is  1000% wrong ...

similar thing with Constitutional Court ...

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There is really much to say, history begin in 2009 and i can write much about the past but thats not the point. Long story short, the government and ruling party destroyed betting/casino/poker in PL in short time by creating fast, very bad law after corruption scandal. For example just right before this law, if I not wrong Unibet got agreement to be a official sponsor of Second league in Polish Football, after this ridiculous law, the advertising was illegal (companies couldn't support any sports events/clubs) and lots of money was lost by Polish football clubs. In theory you cant play in poker/betting but in practice :smileywink: in theory you cant advertise betting but in practice you see (only in Internet) lots of football celebrities advertise specific companies.

Funny thing is, if I remember correctly: There was a situation not long ago when some famous football club came to Poland but they cant play with their normal shirts because they have booking companies logo on them, so they need to have special shirts without logo :P

To be more funny the European Commission said that the law from 2009 was illegal :cathappy:

But lets go back to 2016:

Right now the ruling party makes new law, but they didn't have notification of the European Commission. Their new law breaks some serious basic EU laws and if EU don't do nothing about it, the government in theory will get in pockets betting/casino and also poker. There will be monopoly of this regions, monopoly by goverment company "totalizator sportowy". The PL government new laws is in my opinion very similar to law in Italy but much more restricted.

Right now the old law is in order, and the skrill/moneybookers was available in poland before 2009,  after 2009 nothing changed and in 2017 i dont think anything will change in the skrill because ... they are an e-wallet nothing really changed for them

The saddest thing in this all, its all about making money for the government. Government argument casino/poker should be illegal because its big chance for addiction
and there is random chance to win. The only thing in Poland which is fully supported, fully advertisement is a f****** national lottery. And they dont care that in lottery you have random chance to win, its all about taxes ($$$)

 

 

 

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for me its a shock too that skrill/neteller its gone without a email about this change.

 

either i dont think that change will be even good for unibet. many people will not deposit anymore on unibet because it cost 1. tax on instant payments and 2. non instant payments take some days.

if a gambler gonna play from his home he will not wait 1-3days until deposit is done and who is gonna pay like 2,5% tax with cards to playing some casino games or some sportsbets?

i was always love to play/bet on unibet but with this change maybe its gonna be a new thinking about the future.

just my2cents

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Hello Marco,

for me E-Wallets as an option totally disappeared. What happend?Any legal issues with Germany?Or Brexit strikes already?

Or trouble with Skrill/Neteller?

Now I can only use bank account which is not comfortable,cause it takes 3 days,instead of just a few klicks.

 

Please be so kind and investigate,whats going on.

 

Thx a lot

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@juicyapple and @LordOfPoka I'm very sorry that you did not get an email, you are absolutely right that this should have been sent out in order to notify about the change. Unfortunately we've had to remove Skrill and Neteller options for a few countries, including yours, due to reasons I'm not allowed to disclose at the moment.
If the decision changes we'll try and see if we can't inform about it here on the community. We really wish that we could offer both Skrill and Neteller for you, but unfortunately for the time being it won't be possible.

I understand if you won't use a credit card for your deposit due to the fee, the best possibility I can advise on would be to use the bank transfer system, which is both safe and relative fast although not instant like you're used to. 

/Jeppe 

Former Community Manager
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  • 1 month later...

Sorry , the best I can do here is refer to my previous post and say, that we'll announce on the community if the decision is changed. As for now, you do have the possibilty of making withdrawals via your bank account.

/Jeppe

Former Community Manager
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  • 2 weeks later...
  • 2 weeks later...

I'm having the same problem. I live in Brazil and my bank account is blocked. I always use Neteller and Skrill to movement my money. I have more than U$D 130.000 in my unibet account, and the only option they gave me was the bank transfer, but it don't works to my case. I am really sad about this, and they don't care about the clients. I don't know what to do.

Sorry my english.

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Thanks for posting your query on the community ! While I'm sorry for the trouble and understand your frustrations, this is unfortunately not something we can change. As you can see in my last response in the thread, it's a decision exclusively made by our payments department and we have to follow the guidelines they set up for us.

We can still make a fast and reliable withdrawal to your bank account, so my best advice would be to set up a new one that works and withraw to that at your convenience. 

/Jeppe

Former Community Manager
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This might be of some help to the poker guys in the thread

http://forumserver.twoplustwo.com/showpost.php?p=50994432&postcount=18496


"I've got it added again for everyone from AL, BG, CO, HR, CZ, DE, MD, RO, RS & SK, who either primarily plays poker and has a certain amount of play this year, or to anyone who plays poker and has used an eWallet before. That should be all the affected countries. It's not a great long term solution, because each month I have to go back and see if anyone's recently crossed the threshold, but it'll do for now.

Just in case anyone reads this and gets the wrong idea: I'm not going to add anyone manually to the exception list, and I'm not going to tell anyone with the criteria are. The reason that ewallets are removed from most players in those countries is that we get higher fraud costs than we make revenue in some cases. I don't want to get involved in security reviews and that kind of thing, I simply don't have the time."

Have you read my blog HERE... It's long isn't it :)
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  • 1 month later...

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