Chocofocomoco Posted January 15, 2019 Share Posted January 15, 2019 Hi,there was a promotion going on : bet on 4 footall clubs and when one of them loses but the other 3 win, you will get your money back.I was wondering how long it will take before I will get my money back.Thanks for answering! Link to comment Share on other sites More sharing options...
RayL Posted January 18, 2019 Share Posted January 18, 2019 Hi @Chocofocomoco, welcome to the Community :) I believe you should have received the funds by now, do let us know if this didn't happen yet. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Malinwa_S15 Posted January 18, 2019 Share Posted January 18, 2019 I have the same problem, I didn't get my funds back Link to comment Share on other sites More sharing options...
Chocofocomoco Posted January 18, 2019 Author Share Posted January 18, 2019 I received a free bet of €20 from which i can keep the profits if i bet the 20 euros. I haven’t gotten a 100% refund. Link to comment Share on other sites More sharing options...
Malinwa_S15 Posted January 18, 2019 Share Posted January 18, 2019 And who did you contact? Link to comment Share on other sites More sharing options...
Chocofocomoco Posted January 18, 2019 Author Share Posted January 18, 2019 I took my problem to unibet helpdesk, and the second person to help me told me that my bet had to be settled before 23:59. I thought that my bet had to be placed before 23:59. Link to comment Share on other sites More sharing options...
Malinwa_S15 Posted January 18, 2019 Share Posted January 18, 2019 I can't find the e mail adress of the unibet helpdesk. Where can i contact them? My bet was settled before sundag evening 23.59, so that can't be the problem for me. I had 3 out of 4 games correct. Link to comment Share on other sites More sharing options...
Chocofocomoco Posted January 18, 2019 Author Share Posted January 18, 2019 Just type “unibet chat” in google! Good luck man. Link to comment Share on other sites More sharing options...
SingleMom102 Posted January 20, 2019 Share Posted January 20, 2019 You can find the unibet livechat by going to the help section and click trough a random question until you see the livechat button! Link to comment Share on other sites More sharing options...
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