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Hi @Rtk, welcome to the Community :).

Your ID was approved so that's a step in the right direction. The document that needs verifying is the Proof of Address, the one provided got declined I'm afraid.

What qualifies as a Proof of Address are the following documents: Utility bills, tax returns, bank correspondence or bank statements, official government certificates, internet bills. Let us know on the possibility of providing such a document and we'll advise you based on that.



Former Community Moderator
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