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Where is my money?


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Hello there.

Yesterday 9/1-2019 i made a deposit for 300 swedish crowns. Bet it on a game and won 855. 

I was about to make a withdrawl but it says i only have 270 crowns on my betting account. How is that possible? Where is my money? Makes no sense.

Best regards Oscar

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Hi @Okke, welcome to the Community :)
So, I can indeed see that there was a bet in the value of 855 SEK, however after I see that a colleague of ours canceled a Bonus based on your request. what happened is that the money was not wagered yet and still attached to your Bonus, when that was canceled, the Bonus money was canceled as well I'm afraid.


Former Community Moderator
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