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I can’t cancel my bonus


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By accident I accepted a stupid bonus that said ”insert 100 SEK play for 4k and get 500”, now I want to cancel this bonus so I can bet for my 100 but it just says ” an error occured”.


fix this Unibet so I can bet my money and then get the f away from you!!

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Hi @Hemmafrun, welcome to the Community. :)

Sorry to hear that the Bonus offer left a bad taste in your mouth, your Bonus is now canceled and the initial deposited amount is returned to your cash balance. You did manage in the meantime to wager some of it and made a profit as well, that amount was added now to your cash balance as well. It's worth noting though that the terms of conditions are stated even before you accept a Bonus naturally and our selves and Live Chat are here to clarify any doubt regarding a promotion if needed. This only as a future reference for you in order to avoid frustration :) Let us know if there's anything else we can do for you.





Former Community Moderator
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