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I think i was charged twice for an deposit during the "error error deposit took to long" period.


QuezteR

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Hi @QuezteR, errors like this do happen, rarely, but happen :)

Usually what happens is that the bank "reserves" one of the 2 deposits. One of them arrive to your Unibet account and the other one is literally stuck at the bank unable to be processed. What I would advise you to do is to give them a ring and ask them to have a closer look, probably they will be able to restore it in your bank account. In the case that they say it left, we'll be glad to have a closer look at it. Let us know how it goes with the bank and we'll pick it up from there.

 

/Ray

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