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Where is my winning...again!


baj

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This is second time I dont get my winning. This time I put 50kr on a cross in roulette nr 28. 29. 31. 32 and 32red coming. It happen in Roulette PRO   with Lina at 00.45 +1GMT 5 Dec . And my winning suppose to be 450 kr.

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Hi @baj , 

You should better post this one in the Casino help section , as it has nothing to do with sports betting , for a chance of getting is solved faster.

https://www.unibetcommunity.com/t5/Casino-Help/bd-p/Casinohelp

Tagging the mod @RayL , @JeppeL would also help!  Hope your problem will be fixed.

"When things are bad, it's the best time to reinvent yourself"
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Hi @baj,

I'm real sorry for the missing update, we did get an email back from the Casino Department who had this checked with the supplier. What they came back with was information about the round in question, and even though the winning number was red 32, unfortunately the bet was on the corner of 25 - 26 - 28 - 29 and as such, no winnings paid out.

I have screenshots of the round from the Casino Team, but I won't post them here in the thread due to personal information being visble, but please do let me know if you would like this via private message.

/Jeppe

Former Community Manager
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