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Software bug - refund request


Anarch9

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Posted

Today morning, I've got unpleasent situation. I was playing poker at many tables and noticed, that because of bug in poker client I lost 30e.

Bug looked like that:

uni111.jpg.061b007b6b80ef6419694a8844cb2a26.jpg

so as you see, there wasn't option fold, because without bug it looks like that:

2222.jpg.d2788c9d24fbca033e6b029f0f7fd1a8.jpg

This bug was only at one table(cg 653298), that's why it takes me few (2-3) hands, when I realized, that when I was clicking in area where normaly should be fold, it wasn't fold, it was call.

And because of this bug, I've got such a absurd spot:

333.jpg.4f4a6bca2ee0943e7747f3c788498de3.jpg4444.jpg.ee3208e2e594798e722e4be8cc9710dc.jpg

As you see, because of this bug, at preflop I wanted to made fold, but it was cold call 3bet out of position with 3hJd and on mono colour flop without any draws, any pairs, without nothing, again I wanted to made fold, but because of this bug it was next call. On turn I realized that there's bug software and as you I have to made time out, because it was the only option to make fold.

I would like to received 30euro refund, which I lost in this spot because of this bug software. I had never such a situation with your software before.

 

 

 

 

 

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