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Go to solution Solved by RayL,

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Hi @Riad, welcome to the Community :)
It seems that your account was originally crated with the country set as Switzerland but based on your documents you were required to create a .de account. Your documents are accepted, no need to worry there, however we would require you to create an account on unibet.de, after we would be able to transfer any funds remaining on the old one. Let us know once the new account is created and I'll inform the guys to finalize this process.


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