Riad Posted September 29, 2018 Share Posted September 29, 2018 I send all the papers for my account and I have email everything it’s okay but until now account not active why Link to comment Share on other sites More sharing options...
Solution RayL Posted September 30, 2018 Solution Share Posted September 30, 2018 Hi @Riad, welcome to the Community :) It seems that your account was originally crated with the country set as Switzerland but based on your documents you were required to create a .de account. Your documents are accepted, no need to worry there, however we would require you to create an account on unibet.de, after we would be able to transfer any funds remaining on the old one. Let us know once the new account is created and I'll inform the guys to finalize this process. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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