MartineRav Posted September 21, 2018 Share Posted September 21, 2018 Hello, i bet last night on football matches but i have not received the money Earned. I have three winner bets but 0€ on my account ... Can you look at this ? Link to comment Share on other sites More sharing options...
JeppeL Posted September 22, 2018 Share Posted September 22, 2018 Sorry for the delayed response @MartineRav! I see all bets from the described time period as having been settled, so if there's anything wrong with any of them, please do let us know of the coupon ID and we'll have it checked :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
MartineRav Posted September 22, 2018 Author Share Posted September 22, 2018 Hello ! I didn’t receive my 3 winners bets 2 days ago ... It said that is win but i don’t have my money back on my account ... Link to comment Share on other sites More sharing options...
RayL Posted September 24, 2018 Share Posted September 24, 2018 Hi @MartineRav, as Jeppe mentioned, we would be more than happy to look into it, what we would need are the Coupon ID's of the bets that you think weren't paid out. You can find this ID in your Sportsbook history, on the bet it'sself as seen below. Former Community Moderator Link to comment Share on other sites More sharing options...
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