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Hi @BetizBreizh, welcome to the Community :) No technical issues were reported on this yet. The cash out option can be removed at any time by the sports traders, could it be that it was not offered by the time you managed to click "Confirm"?

I would be happy to send this to be analyzed for you, I would need the Coupon ID to do so. let us know in your reply which bet is it and we'll have a look :)

 

/Ray

Former Community Moderator
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Hello.

Thank you for your answer.

Well, as mentionned the green box "cash out" was there when I clicked on confirm so it was the first time it happened.

But you can check if you want. One of the match is over.

But here comes the ID that did not have it:

Kupong-id1570636767

Kupong-id1570722466

Kupong-id1570631297

 

Thanks

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