sam07 Posted August 28, 2018 Share Posted August 28, 2018 I cannot withdraw funds as I am being told to verify my account, which I am being told I have already done. Can someone please advise? Link to comment Share on other sites More sharing options...
Solution RayL Posted August 28, 2018 Solution Share Posted August 28, 2018 Hi @sam07 , welcome to the Community. Thanks for contacting us about this, I am not able to find any block in your account that would restrict you from withdrawing, but I found a comment from one of our colleagues saying that the withdrawal is supposed to go to your card finishing in 7109. Try and withdraw on that, it should solve the problem. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Phil77 Posted September 3, 2018 Share Posted September 3, 2018 I cannot withdraw funds as I am being told to verify my account, which I am being told I have already done. Can someone Please help me Link to comment Share on other sites More sharing options...
RayL Posted September 4, 2018 Share Posted September 4, 2018 Hi @Phil77, welcome to the Community :) We made some adjustments and the withdrawal was successfully processed. Apologies for any inconvenience caused, it should all be ok now. Do let us know if there is anything else that we can assist you with. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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