Hugo99299 Posted August 25, 2018 Share Posted August 25, 2018 How am i supose to win on a fight that dosent even give the opinion bo bet draw. Give me my cash back. Link to comment Share on other sites More sharing options...
kartsi Posted August 25, 2018 Share Posted August 25, 2018 I got the same issue? How is this even possible? Link to comment Share on other sites More sharing options...
Elizabeth Posted August 26, 2018 Share Posted August 26, 2018 Same that's why I thought they should void the bet as had it to be a decision in favour of Paul but there was no draw option. Link to comment Share on other sites More sharing options...
RayL Posted August 26, 2018 Share Posted August 26, 2018 @Hugo99299, @Elizabeth, @kartsi , we are looking into it, as soon as an answer is received from our Sports Provider we shall update you here in this thread. Stay tuned./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
epiphany Posted August 26, 2018 Share Posted August 26, 2018 Same issue. Where is my refund? Link to comment Share on other sites More sharing options...
BonusPater Posted August 26, 2018 Share Posted August 26, 2018 To be fair it made sense not to offer a draw option. Every single rule was from the amateur rule set (helmets, rounds etc.), and an amateur game can't end as a draw. For whatever reason (to make a hell lot of money on the second game as well 🤣) the game could end as a draw. Be patient and let Unibet solve it - they'll obviously find a solution (void all bets, I guess :))lesson: Don't bet on these silly things Link to comment Share on other sites More sharing options...
andersek Posted August 26, 2018 Share Posted August 26, 2018 Yeah, I thoguht the same. I have never even heard about a majority draw, so that's why I didnt react to why there was no "draw" option on here yesterday when I placed my bet.Hoping for a void bet, since it was impossible to win! Link to comment Share on other sites More sharing options...
Elizabeth Posted August 29, 2018 Share Posted August 29, 2018 @RayL any updates? Link to comment Share on other sites More sharing options...
RayL Posted August 29, 2018 Share Posted August 29, 2018 @Hugo99299, @Elizabeth, @andersek, @testuser1, @epiphany, Sorry for the delay guys.There was indeed an error and all the bets placed during the time that the "Draw" option wasn't offered were voided, apologies to the inconvenience caused. However the ones that are settled otherwise, according to the Sports provider's logs were placed when the option was indeed offered thus the settlement is regarded as correct./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Elizabeth Posted August 29, 2018 Share Posted August 29, 2018 @RayL It seems that my bet has not been void though. Link to comment Share on other sites More sharing options...
epiphany Posted August 29, 2018 Share Posted August 29, 2018 Mine neither, and I placed my bet when ”draw” wasn’t an option. Link to comment Share on other sites More sharing options...
andersek Posted August 29, 2018 Share Posted August 29, 2018 I can see under my transactions history that I got back my bet right after midnight. Then its was reversed afterwards, and my bet was lost??I'm 100% sure there was no draw option on the page I was looking at while placing bets. If I knew what would later hapen, I should've taken a screenshot ofc.Clearly there is something that went wrong here? Link to comment Share on other sites More sharing options...
JeppeL Posted August 29, 2018 Share Posted August 29, 2018 @andersek @epiphany @Elizabeth I'm trying to have it double checked as the information we got from the Sportsbook was as Ray laid it out in his earlier post and that the problem was already solved./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Elizabeth Posted September 1, 2018 Share Posted September 1, 2018 @JeppeL @RayL Any updates regarding this situation? Link to comment Share on other sites More sharing options...
JeppeL Posted September 3, 2018 Share Posted September 3, 2018 @Elizabeth There is, this is what we got from the Sportsbook(sorry for the slow update):The match was offered from April 4th as 1X2, with draw option. For a few days, we also offered the match without a draw option, but this was taken off site on the 23rd of August. From the 23rd and up until the 25th, it was then only possible to bet on 1X2, with the draw option.The bet offer without the draw were voided, while bets placed when the draw option was available we settled as draw.It's been followed up on a few times, but the Sportsbook is sure that this is the sequence of events and we've settled bets accordingly./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
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