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Bug with casino game Berrybust MAX?


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I got 20 free spins for the game 'Berrybust MAX'. I've won more than 6 euro's but the profit remains in the game. When I leave the game, the winnings from the bonus are not on my account.

How is this possible?


Thanks and regards.


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  • Solution

Hi, you've probably already gotten the answer from Support, but if the freespins were given exclusively to that game, think you have to use the winnings in that game too to wager the requirements for the bonus money, before they are turned into real money.
Unless it is mentioned separately, the money won with bonus freespins is often bonusmoney too, and it has certain amount of times you need to wager it, something like 25x or so..
You should be able to find the progress and amount left in your accounts "my bonuses" section.

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