Jump to content

Bug with casino game Berrybust MAX?


glennski
 Share

Go to solution Solved by Rushbie,

Recommended Posts

Hello,

I got 20 free spins for the game 'Berrybust MAX'. I've won more than 6 euro's but the profit remains in the game. When I leave the game, the winnings from the bonus are not on my account.

How is this possible?

1342544281_Schermafdruk2018-08-2419_17_41.thumb.png.8a489321510f49eea4f7cf7430fc815c.png1176234849_Schermafdruk2018-08-2419_18_03.thumb.png.1397d785712814054708a41d45bac8e3.png

Thanks and regards.

Glennski

Link to comment
Share on other sites

  • Solution

Hi, you've probably already gotten the answer from Support, but if the freespins were given exclusively to that game, think you have to use the winnings in that game too to wager the requirements for the bonus money, before they are turned into real money.
Unless it is mentioned separately, the money won with bonus freespins is often bonusmoney too, and it has certain amount of times you need to wager it, something like 25x or so..
You should be able to find the progress and amount left in your accounts "my bonuses" section.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...