Jump to content

Bet rejected but still charged for bet


Recommended Posts

Hi guy's,

I tried to place a £20 bet yesterday but was restricted to £8.80, so I didn't place the bet, however the money left my account.

I spoke to live chat about this yesterday morning (Ryan) and apparently he's passed it onto someone else. He couldn't work out what had happened and wasn't very helpful to he honest. Not heard anything since.

Thanks in advance



Link to comment
Share on other sites

Hi @LeeUnibet, welcome to the Community, this is indeed a strange error. I can't recall if I have ever seen it before.

I had a look at your account and had a chat with the Customer Support representative as well. The bet seems to be still pending and the developers of the racing platform are forking on a fix as we speak. It should be refunded within a day or two, let us know if this is not solved by Monday, I'll try and look into an alternative. Cheers for letting us know and apologies for the inconvenience caused.



Former Community Moderator
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now
  • Create New...