Bettenstaedt Posted August 21, 2018 Share Posted August 21, 2018 HiI am trying to withdraw funds and but when I come to do so it stays my account is not verified and that I need to head to the 'verify account' page, however when I do I get the below message.Verify Your Account You are all set!There are no pending documents or withdrawals on hold.Enjoy our site.Which I thought meant I could make withdrawals as I please so I am a little confused and unsure where to go from here.Thanks in advanceBettenstaedt Link to comment Share on other sites More sharing options...
Solution RayL Posted August 23, 2018 Solution Share Posted August 23, 2018 Hi @Bettenstaedt, welcome to the Community. :) What you were experiencing is a rare error that occurred on a handful of accounts migrated from Stan James, sorry for the inconvenience, it has now been adjusted manually and it should be fine. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
sohel87 Posted February 14, 2021 Share Posted February 14, 2021 my withdraw pending i have already chat but no solve problem Link to comment Share on other sites More sharing options...
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