sorcloud Posted August 5, 2018 Share Posted August 5, 2018 Hey! I've recently changed my VGA (NVDIA) . The client crashes in about 5-20 seconds once i open tables if i run MSI Afterburner (which i use for custom fan speed). Windows Eventviewer gives error for dxgi.dll and MSVCR120.dll . My old card was an AMD one and it also crashed the same exact way when it ran raptr (some gaming utility software for AMD). I assume these issues do exist ever since unibet 2.0 client released. Any way to fix on my end? Link to comment Share on other sites More sharing options...
RayL Posted August 6, 2018 Share Posted August 6, 2018 Hi @sorcloud, thanks for the detailed explanation and sorry about the inconveniences. In order for me ot send this to be analized by the devs I would need a bit more info regarding this issue. All needed details are mentioned here. You can send them to contact@unibetcommunity.com and I'll pick them up from there. In your e-maiol please paste the link to this thread so we'll know exactly where to inform you once a resolution is born. Update: @sorcloud, I have received the requested details and forwarded them to be checked. Thanks for the quick reply :)/Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 28, 2019 Share Posted January 28, 2019 @sorcloud I assume this was fixed? If not, please comment here or create a new bug report! Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
sorcloud Posted January 28, 2019 Author Share Posted January 28, 2019 No, this bug still does exist. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 28, 2019 Share Posted January 28, 2019 EDIT: didn't notice you'd already sent an email to Ray. I'll try and get a hold of the details. 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
sorcloud Posted November 22, 2019 Author Share Posted November 22, 2019 This issue is still not solved up to this date. I have a new computer now, using windows 10, but client still crashes constantly while MSI Afterburner is running Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted November 22, 2019 Share Posted November 22, 2019 @sorcloud yes, this is unfortunately not one we've been able to prioritize. Please note that it is not a general issue with MSI afterburner. I've got various software installed for controlling fan, clock etc. speed, and I've never had any issues. I just installed MSI afterburner as well, and it's running without any issues - I also adjusted various settings to see if that would make a difference. Please send me a PM with your dxdiag details for your current setup Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
sorcloud Posted November 26, 2019 Author Share Posted November 26, 2019 I mean, it has to be an issue with it, because for example with my old comp, once i closed afterburner, it didnt crash. Also, the number of tables I played mattered. For example, with 6 tables open it crashed in about 15 seconds on average i'd say, while with 1-2 tables it went on for minutes even. With current setup (literally got this 4 weeks ago and havent played much yet on Unibet, maybe 2 hours total) to be fair i havent tested without MSI yet, and the crashes are far less frequent than with my previous computer, but still pretty frequent (i'd say 15-20 minutes on average / crash). I can try sometime this week playing without MSI, and get back to you.dxdiag log: https://pastebin.com/uZxur32PThanks for your reply, by the way. Link to comment Share on other sites More sharing options...
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