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withdrawal processing


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Hi, I resently made my first withdraw request and it say processing now for 3 day. I got the feeling that it should take 24hours for the processing to change and the withdrawal approved, then another 3-5 working days. Is this correct?

Many thanks

Monrak

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Hi @monrak55, I can see that your withdrawals were approved and forwarded to be processed yesterday :)

The payment provider that you use runs on an older system in which we have to compile the transactions daily and send them over to them for payment for them to be processed at once basically so this is why it takes a bit more than your regular transaction. No need to worry :)

 

/Ray

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  • 5 months later...

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