mamed88 Posted July 14, 2018 Share Posted July 14, 2018 Hello! letters did not come. With the account everything is fine, but the second request for withdrawal is under consideration Link to comment Share on other sites More sharing options...
JeppeL Posted July 14, 2018 Share Posted July 14, 2018 Hi @mamed88 and welcome to the community :)When you say "letter", do you mean that you did not get an email? There should have been sent one to you automatically. The withdrawal is awaiting because our Player Safety department are asking for a few documents, ID and a seperate proof of adress. These can be uploaded in your account menu where the request should also now be visble.Best regards,/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
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