CbetLuce Posted July 12, 2018 Share Posted July 12, 2018 Hi there,I'm quite new to unibet and poker, I won a cash ticket in a tournament and it expired yesterday and i'm heart broken! Is there any chance unibet will take pity and let me off as it's the first time a ticket of mine has ever been left to expire?:'( Link to comment Share on other sites More sharing options...
RayL Posted July 13, 2018 Share Posted July 13, 2018 Hi @CbetLuce, I'm sorry to hear about that, the least I can do to aid a broken heart is to revive a ticket :) as a one time goodwill gesture of course. Now here's the kicker, when we say that we "revive" we actually add another one from scratch as there is no possibility to revive the flops already seen on the one that expired. Sucks I know but it's the truth. Would you accept me adding you back the expired €10 PLO ticket as a fair resolution? /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
CbetLuce Posted July 13, 2018 Author Share Posted July 13, 2018 Yes that is absolutely fair, I've learned my lesson! Thank you Ray-Unibet :-) Link to comment Share on other sites More sharing options...
RayL Posted July 13, 2018 Share Posted July 13, 2018 Your ticket is added @CbetLuce, good luck with it. Former Community Moderator Link to comment Share on other sites More sharing options...
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