Bazquz Posted July 7, 2018 Share Posted July 7, 2018 Ive moved to Norway but still playing on my swedish account. But now I want to make a withdraw to my norwegian account (which is the one I desposited money from. But when Im trying to do that it asks for my clearingnumber which is something we dont use in Norway, only in Sweden. So how can I fix this? Link to comment Share on other sites More sharing options...
Rushbie Posted July 7, 2018 Share Posted July 7, 2018 @testuser1Hi man, when did you move into Norway, if I may ask?Thought the Norwegians are all banned nowadays from online gambling, so just as interested.. :speechless: @steppek77, how can you play things nowadays? Link to comment Share on other sites More sharing options...
Bazquz Posted July 7, 2018 Author Share Posted July 7, 2018 Moved like 15 years ago. Link to comment Share on other sites More sharing options...
JeppeL Posted July 7, 2018 Share Posted July 7, 2018 Hi @Bazquz and welcome to the community :)The clearingnumber is mandatory for making a withdrawal to Swedish bank accounts, for us to set it up so yo can complete a bank transfer to your Norwegian account instead, we're going to have to either make a change on the account or kindly ask you to make a new one.We'll check with the Player Safety department what can be done and get back to you - It will probably be a request to create a new account, but I just want to be fully sure in this case and we'll find out what to do regarding the balance as well when it comes to a new account./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Bazquz Posted July 8, 2018 Author Share Posted July 8, 2018 Hi @JeppeL!Thx for the reply. I’ll just wait until you check with them then and I will do what they say I have to do. Just let me know when you know something :) Link to comment Share on other sites More sharing options...
RayL Posted July 8, 2018 Share Posted July 8, 2018 Hi @Bazquz, just got word back from the guys over at Player Safety.So in essence we will have to close the Swedish account and you will have to open a new Norwegian one. In order to do so, a manual withdrawal needs to be created on our side after your account is fully verified.I can start off the process of verifying your account based on a picture of your ID, a Norwegian proof of address (Utility bills, Bank statement, Internet bill) and a Bank statement showing the IBAN, your name, address. The bank statement can fulfill 2 roles, of Proof of Address and the relevant information on where to send the remaining funds from the Swedish account.We can assist you in this verification if you choose to go through us. You can send these documents to contact@unibetcommunity.com and we'll take it over from there or you can upload them directly in your account via the document request created now :) just give us a heads up here in this thread once done./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Bazquz Posted July 10, 2018 Author Share Posted July 10, 2018 Hi @RayLWow, that was many things to do there... Is it possible for me to just withdraw to my friends bankaccount in Sweden instead and let him transfer the money to me. And after that I close the swedish account and create a norwegian one? Link to comment Share on other sites More sharing options...
RayL Posted July 10, 2018 Share Posted July 10, 2018 Hi @Bazquz, unfortunately third party activity of any kind is a security risk and is to be avoided at any times. I wouldn't recommend it for the simple fact that it won't go through. However I realize that it can be a bit overwhelming, not disputing that. The security measures put in place are there to protect our players, there is some sort of rigidness to them understandably. I would be more than happy to push this through as fast as possible for you, but the document request has to be fulfilled first in order for me to be able to do that. Hope to hear from you soon in regards to this, feel free to private message me as well. However works best for you :) /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Bazquz Posted July 10, 2018 Author Share Posted July 10, 2018 Hi @RayL!Ok, will fix it as soon as I get home. Just wondering though if it possible to already now create a norwegian account with a different username and email to be able to bet on todays World Cup game? Link to comment Share on other sites More sharing options...
Bazquz Posted July 10, 2018 Author Share Posted July 10, 2018 Hi @RayL!I think everything that needed to be uploaded is there now. Let me know asap if there is anything missing. Link to comment Share on other sites More sharing options...
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