How can I deposit with a new card?

[Paul82]

Hi, my card expired.

1. Can I simply deposit with my new card  or are other actions required?

2. While my card is expired, can I still make a deposit via Skrill or Neteller or other card?

 

Thank you!

[JeppeL]

Hi @Paul82 and welcome to the community :)

As a general rule it's possible to add a new credit card simply by depositing using said card, it'll then be registered in your cashier. Since there's a change of cards, there is a chance for a document request from our Player Safety department, but I can't say for certain either way before we get the request.

For the second question: If you have a Skrill or Neteller connected to your Unibet account, the credit card being expired should have no influence on those deposit types :)

Since each situation is different and we don't want to give out sensitive information here unless we have to, I'd recommend getting in touch with a live customer support agent through the Help Center for something this specific, we have a little guide on how to do that here: https://www.unibetcommunity.com/t5/Unibet-how-to-s/How-to-find-the-live-chat/m-p/167367#M166

But please do let us know if there's anything else we can help with :)

/Jeppe