pfmcrain Posted July 5, 2018 Share Posted July 5, 2018 My welcome offer hasn't appeared and I think I have met the requirements, placed a £20 bet at odds of 4.25. Can anyone help please? Thank you in advance! Link to comment Share on other sites More sharing options...
Solution RayL Posted July 6, 2018 Solution Share Posted July 6, 2018 Hi @pfmcrain and welcome to our Community. I can indeed see that the Welcome Bonus is not added to your account. Usually when a player opts in at the 4th step of the registration it gets added without a problem but we did see rare cases of some errors. Anyways, I've added you a 20 euro Free Money Bonus to start you off with "the right foot" and would like to welcome you in our midst. Make sure you opt in in any promotion you are interested in in order for it to be added and if there is an error, let us know, we gladly adjust anything that is due :) /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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