Spcnet7 Posted July 1, 2018 Share Posted July 1, 2018 My account is already verified but when i try to make a deposit it displays the following message "You need to verify your account before you can make a deposit. It's easy to do so - please upload the required documents on the 'Verify Account' page in your account."What is wrong? Link to comment Share on other sites More sharing options...
sailaytinummoc Posted July 2, 2018 Share Posted July 2, 2018 I have had this block put on my account also.Been a user for many years, but the wording indicates that i opened my account recently and did not do the paperwork.They seem to want a not older than 3 month copy of a bank account deposit that is from pension or wages or investments.If you are playing off savings, you get locked out of unibet it seems, i don't have that kind of transaction on my bank account.I have mailed support but got inconherent to non-existant answersIt's a pity, i am one of the few whales that unibet makes tons of money from ( i would estimate 10K usd a month on average), but i guess they have too much money already so they don't really care.I recommend try out a bitcoin casino, they don't have these KYC blockings and the payout ratios are way better on slots anyways. Link to comment Share on other sites More sharing options...
RayL Posted July 2, 2018 Share Posted July 2, 2018 Hi @Spcnet7, and welcome to the Community, Your account is unblocked now, it was a block created by the failed deposit attempt from a couple of days ago. No need for any documents, however I would advise to always use 3D Secure when depositing as it is a security requirement. @sailaytinummoc, The blocks you are experiencing are unrelated to what happened here, I haven't received an answer to my private message yet, I'm just making sure you got it. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Birseadrian Posted February 6, 2022 Share Posted February 6, 2022 P Link to comment Share on other sites More sharing options...
Rachel Posted March 22, 2022 Share Posted March 22, 2022 I'm still waiting for my account to be verified and I signed up just before Cheltenham started. Surely, the drivers licence should cover both the verification and proof of sddress. Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 22, 2022 Share Posted March 22, 2022 Hey @Rachel, unfortunately it will not cover the proof of address part. I can see you've submitted the requested document as PDF, I'll push the case. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Rachel Posted March 29, 2022 Share Posted March 29, 2022 Still waiting for my account to be verified. Not why it is so difficult with Unibet??? Link to comment Share on other sites More sharing options...
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