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Oleant
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Here is my complaint again, and i do not mean to spam or be annoying but can it really take over 12 houers for a bet to be closed. id like to get some anwsers from somone working in unibet support but tbh their support is ❤️♥️❤️ as this is the only place. i hope i can get some anwsers. here is my complaint.

So i did a couple of match bets yesterday, mainly on league of legends LCS. i cant say i was very lucky as i lost on every prediiction on who where the winners. But i did win on a Special odds. the bet was that both teams destroyed and inhibitor. on this i put 150nok and the odds was x5.50. all of the other lost matches has been setteled but this one has not, it is yellow and it says awaiting but this must be wrong as it is many houers since the match was done and they have setteled the others.

Thank you in advance,
Oleant,

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@Oleant wrote:

Here is my complaint again, and i do not mean to spam or be annoying but can it really take over 12 houers for a bet to be closed. id like to get some anwsers from somone working in unibet support but tbh their support is ❤️♥️❤️ as this is the only place. i hope i can get some anwsers. here is my complaint.

So i did a couple of match bets yesterday, mainly on league of legends LCS. i cant say i was very lucky as i lost on every prediiction on who where the winners. But i did win on a Special odds. the bet was that both teams destroyed and inhibitor. on this i put 150nok and the odds was x5.50. all of the other lost matches has been setteled but this one has not, it is yellow and it says awaiting but this must be wrong as it is many houers since the match was done and they have setteled the others.

 

 

Thank you in advance,

Oleant,


Hi @Oleant, sorry for the inconvenience, the bet has been settled as winner. I apologize for the long settlement time on the bet. You can still get in touch with live chat agents regarding unsettled bets and most other things, here's an example on how to do it: https://www.unibetcommunity.com/t5/Help-Support/brain-dead-idea/m-p/166115#M10270

/Jeppe

Former Community Manager
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Hi and thank you, dident mean to sound mean or something it was just a bit frustratinf that it took so long, i did try to get to some email/live chat but always ended up in the community. well again thank you must you have an wonderful day.
Olechi

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