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I made a mistake, please help


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Hi @sultan7, and welcome to the Community. I will start off by saying that you are not banned in any way. Your account is open and you should have access to it. I had a look at your account an I can see that the requested documents are received. 
We have now raised the priority of the verification on the documents received and a colleague from the security department will have a look as soon an possible and advise. 
Keep an eye on the verification status on your account and if there are any doubths let us know. We'l try to explain to the best of our knowledge.


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