Phil Posted June 23, 2018 Share Posted June 23, 2018 Hi, I have been hit with four separate verification points. I have successfully cleared two of them. Call me cynical, but its strange that I was able to deposit 5k with no verification, then when I got lucky and hit two straight flushes in a week I cant get my winnings out. I am waiting on a response for my address and PayPal verifications.If the current verifications are going to be rejected can you have customer services send a detailed email describing to the letter exactly what is required please?I look forward to clearing this misunderstanding up in an amicable and friendly way, without having to involve a third party such as askgamblers.com. Cheers, Phil Link to comment Share on other sites More sharing options...
Phil Posted June 23, 2018 Author Share Posted June 23, 2018 i think a timeframe of 5 working days is plenty to resolve any issues.Looking forward to hearing from you.Phil Link to comment Share on other sites More sharing options...
Solution Phil Posted June 23, 2018 Author Solution Share Posted June 23, 2018 This has been successfully resolved by your team, thank you. Link to comment Share on other sites More sharing options...
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