merten Posted June 22, 2018 Share Posted June 22, 2018 Hello,I did put 1400 NOK inside unibet account. i asked live chat support ( cant find this anymore?) about 8 days ago.what happend was that i put 1400Nok into the account for betting, then it did not come to the account somehow " forgot to push OK"and had to put it again, live support said between 7-10 days i have money back, and this days are gone,, now is 12 days and still dont have my money into my account? Link to comment Share on other sites More sharing options...
Solution Jami-Unibet Posted June 22, 2018 Solution Share Posted June 22, 2018 Hey @merten and welcome to the community. I had a chat with our payments department, and to investigate further we'll need some documents. We'll need a bank statement showing the failed transaction and showing that it did not return. We also need a picture of the card used. Feel free to ask if you have any questions, and apologies for the inconvenience caused. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
merten Posted June 22, 2018 Author Share Posted June 22, 2018 As i just check now, and find out. that i got my moneyback. i checked all transfer for every day. and i found itThanNKS for you help anyway:) u can take away this for checking;) Link to comment Share on other sites More sharing options...
RayL Posted June 22, 2018 Share Posted June 22, 2018 Thank you for letting us know @merten :) I'm happy it got solved. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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