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Put money to unibet account

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I did put 1400 NOK inside unibet account. i asked live chat support ( cant find this anymore?) about 8 days ago.

what happend was that i put 1400Nok into the account for betting, then it did not come to the account somehow " forgot to push OK"

and had to put it again,  live support said between 7-10 days i have money back, and this days are gone,, now is 12 days and still dont have my money into my account?

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  • Solution

Hey @merten and welcome to the community.


I had a chat with our payments department, and to investigate further we'll need some documents. We'll need a bank statement showing the failed transaction and showing that it did not return. We also need a picture of the card used. 

Feel free to ask if you have any questions, and apologies for the inconvenience caused.


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