papabear Posted June 22, 2018 Share Posted June 22, 2018 Hello from almost 2 weeks can not verify my account I sent everything 5 times the address was verified but the ID card I did not write by the mail stopped responding to me I do not know where the problem is but I'm very scared. Link to comment Share on other sites More sharing options...
Solution RayL Posted June 22, 2018 Solution Share Posted June 22, 2018 Hi @papabear, I can see that after my colleagues contacted you the last time you provided the pictures of the documents requested. There is no need to get worried, apologies for the wait.We had a word with the guys at the security department and the pictures last sent were accepted, however I see a request to verify the credit card used to deposit.In this case pictures front and back (signed on the white strip) would be ideal and covered as shown in the picture below. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
RayL Posted June 24, 2018 Share Posted June 24, 2018 Hi @papabear, we double checked your account and I see you provided the pictures of the Credit Card requested. I am happy to say that your documents were accepted and your account is fully verified. Good luck to you :) /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now