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Is there a way to cancel a withdrawal??


Qprkyle1988
Go to solution Solved by RayL,

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  • Solution

Hi @Qprkyle1988. A withdrawal can be canceled in the case that it's still being processed in our internal systems. You can see that in your financial history together with the reverse option. Your withdrawal was processed and paid 22:30 leaving Unibet's financial systems and making the reversal impossible unfortunately.

/Ray

Former Community Moderator
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  • 3 months later...

Hi @myakami1, welcome to the Community. Reversing withdrawals is only possible when there is no verification on your account, however I see there is a request in your account for a Skrill page screenshot, which shows that your Skrill account is verified. You can upload the screenshot via your account and after it's done I would be more than happy to have a look and get it approved for you :)

 

/Ray

Former Community Moderator
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  • 3 months later...

Hi @kat79, welcome to the Community :). The "Reverse withdrawal" option did not appear for you due to the document request present on your account. You can upload them directly in the account to complete this verification however there is no guarantee the withdrawal will be reversed. It will be available the next time you withdraw.

 

/Ray

Former Community Moderator
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  • 2 years later...
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