Zaariinaa Posted June 21, 2018 Share Posted June 21, 2018 I put a bet on there will be no cards until 79:59 and I lost it anyways. The card was on 80 or 81 min. Why? Link to comment Share on other sites More sharing options...
xdiediex1 Posted June 21, 2018 Share Posted June 21, 2018 the card is given on minit 80 but the fault is made minit 79 maybee thats why but im not sure, i think the bets are very difficult to follow lol Link to comment Share on other sites More sharing options...
Joco Posted June 21, 2018 Share Posted June 21, 2018 Well the bet clearly says cards given. Not when fault happened. So he is right. Link to comment Share on other sites More sharing options...
xdiediex1 Posted June 21, 2018 Share Posted June 21, 2018 @AndreiBN you are the person who knows a lot about those bets maybe you can help Link to comment Share on other sites More sharing options...
Zaariinaa Posted June 21, 2018 Author Share Posted June 21, 2018 Thank u guys for ur answers. I still don't understand why did I lost my money :( Its not fair :( 1 Link to comment Share on other sites More sharing options...
xdiediex1 Posted June 21, 2018 Share Posted June 21, 2018 @Zaariinaa wrote: Thank u guys for ur answers. I still don't understand why did I lost my money :( Its not fair :(no worrys , an amployee from unibet will solve this out for you soon and give you the answer Link to comment Share on other sites More sharing options...
RayL Posted June 21, 2018 Share Posted June 21, 2018 Hi @Zaariinaa and welcome to the Community. I've sent your bet to be analyzed and for an official answer to be provided by the Sportsbook department. We should have an answer in about an hour or so and I'll be sure to update you once it's received. /Ray 1 Former Community Moderator Link to comment Share on other sites More sharing options...
Zaariinaa Posted June 21, 2018 Author Share Posted June 21, 2018 Thank you :) 1 Link to comment Share on other sites More sharing options...
Solution RayL Posted June 21, 2018 Solution Share Posted June 21, 2018 Just had word back regarding your bet @Zaariinaa.Since the bet placed was on : "France - Peru : No card given between 70:00-79:59"There was however a yelow card given at 79:50, making this bet correctly settled. Another seconds and the story would have been different.Hope this clears it up a bit, let us know if you have further questions./Ray 2 Former Community Moderator Link to comment Share on other sites More sharing options...
Joco Posted June 21, 2018 Share Posted June 21, 2018 That card was given to the wrong player at that time though, so later it got cancelled and a new card was given to the correct player at 81'. So OP is right. That bet should be rewarded as a win.More detailed:79:50: Flores is given a Yellow card incorrectly. VOD reviews the situation.80:30: Flores' Yellow Card is cancelled.80:35: New Yellow Card is given to Aquino who was supposed to get it in the first place. @RayL Link to comment Share on other sites More sharing options...
Zaariinaa Posted June 21, 2018 Author Share Posted June 21, 2018 Can u please read Jocos comment. It says that card was canceled. Link to comment Share on other sites More sharing options...
RayL Posted June 21, 2018 Share Posted June 21, 2018 Indeed @Zaariinaa and @Joco, however the foul which resulted to this card happened within the interval, our settlement is based on when the foul happened. It should be the original card time because all they're doing in reality is changing the player whom it was awarded to. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Joco Posted June 22, 2018 Share Posted June 22, 2018 Still that doesn't sound right to me. The bet slip says time when "card given" and not when "the time the foul happened that will result in a card". Also on official sites the card is clearly documented at '81.Imo you should stick with the official interpretation.@RayL 1 Link to comment Share on other sites More sharing options...
Zaariinaa Posted June 22, 2018 Author Share Posted June 22, 2018 I agree with Joco. It says “KORT UTDELAD” which means “card given” Link to comment Share on other sites More sharing options...
RayL Posted June 22, 2018 Share Posted June 22, 2018 Fair enough guys, here's what I can do. I will send this to our internal Sportsbook team for re evaluation and to consider a goodwill gesture, as the answer provided above comes from our Sports odds provider. How does that sound like @Zaariinaa ? By the way @Joco do you have a bet with the same issue that I can forward to my colleagues? /Ray 1 Former Community Moderator Link to comment Share on other sites More sharing options...
RayL Posted June 24, 2018 Share Posted June 24, 2018 @Zaariinaa , I got word back from the guys from Sportsbook and can confirm that the bet was re settled as a winning one as a goodwill gesture :) The rules don't define this situation exactly and in most cases like this we tend to settle in a way in which the players are not negatively affected it just needed to go through to the relevant people for the decision to be made. Thank you for your patience regarding this settlement :) /Ray 2 Former Community Moderator Link to comment Share on other sites More sharing options...
Zaariinaa Posted June 24, 2018 Author Share Posted June 24, 2018 Thank you :) U guys are awesome :) 1 Link to comment Share on other sites More sharing options...
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