Panex Posted June 20, 2018 Share Posted June 20, 2018 When i need to put in the last 4 digits and the security code, i just get an error saying i put in the wrong details. Well, i've tried for the last hour to delete and add the card again, everything seems perfect until the last step of the deposit. What to do? Link to comment Share on other sites More sharing options...
FreedoM Posted June 20, 2018 Share Posted June 20, 2018 @Panex I think you mean the CVV witch is on the back of your card and has 3 digits. 😉 Link to comment Share on other sites More sharing options...
Panex Posted June 20, 2018 Author Share Posted June 20, 2018 @FreedoMNo, Payr needs me to put in the last 4 digits on my card AND my CVV. I've been using Unibet for some time now and suddenly i get errors saying im not entering the correct details, even though i am. Link to comment Share on other sites More sharing options...
FreedoM Posted June 20, 2018 Share Posted June 20, 2018 @Panex I'll tag the mods @RayL and @JeppeL, so they can start investigating your problem. Have a nice day. Link to comment Share on other sites More sharing options...
Panex Posted June 20, 2018 Author Share Posted June 20, 2018 @FreedoMThanks man, really frustrating in the mids of the World Cup games. 1 Link to comment Share on other sites More sharing options...
Solution RayL Posted June 20, 2018 Solution Share Posted June 20, 2018 Hi @Panex and welcome to the Community. I can see from the transaction history that the deposit is being declined by the bank and it;s tied to the security codes and that need to be implemented. The CVV code on the back of your card (3 Numbers) And possibly 3D Secure code ( The SMS received from the bank with a security code that needs implementing in Unibet) It might be worth contacting your bank on clarifying these details in order for them to allow the payment. I can confirm that on our side there is nothing limiting your account. /Ray 2 Former Community Moderator Link to comment Share on other sites More sharing options...
Panex Posted June 20, 2018 Author Share Posted June 20, 2018 @RayLThank you very much! 1 Link to comment Share on other sites More sharing options...
RayL Posted June 20, 2018 Share Posted June 20, 2018 My pleasure @Panex, let us know how it went or if you need anymore assistance. Former Community Moderator Link to comment Share on other sites More sharing options...
Panex Posted June 21, 2018 Author Share Posted June 21, 2018 @RayLÂ the problem was with the bank, i called them and they fixed it within minutes. Thank you for the help! 1 Link to comment Share on other sites More sharing options...
RayL Posted June 21, 2018 Share Posted June 21, 2018 I'm happy it got sorted @Panex, good luck to you :) Former Community Moderator Link to comment Share on other sites More sharing options...
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