NoxNine Posted June 20, 2018 Share Posted June 20, 2018 I cashed out and it stands ´´cashout confirmed´ but i still havent got the money into my account? Link to comment Share on other sites More sharing options...
xdiediex1 Posted June 20, 2018 Share Posted June 20, 2018 just wait a few more minits there can be a little delay ,to much traffic , if not @RayL or @JeppeL will sort it out , but there is really a lot to handle at the moment so be a little patient and im sure it will be solved Link to comment Share on other sites More sharing options...
NoxNine Posted June 20, 2018 Author Share Posted June 20, 2018 ok mate, thanks for quick answer :D 1 Link to comment Share on other sites More sharing options...
NoxNine Posted June 20, 2018 Author Share Posted June 20, 2018 It´s gone 3 hours no, still no money from the cashout. Link to comment Share on other sites More sharing options...
FreedoM Posted June 20, 2018 Share Posted June 20, 2018 @NoxNine All cashout's take between 1-3 days. Link to comment Share on other sites More sharing options...
NoxNine Posted June 20, 2018 Author Share Posted June 20, 2018 when i cashout from a sportsbet it takes 1-3 days? Link to comment Share on other sites More sharing options...
Solution RayL Posted June 20, 2018 Solution Share Posted June 20, 2018 Hi @NoxNine and welcome to the Community :). What @FreedoM is referring to in terms of 3 days is a Cash withdrawal made from your Unibet account to your Bank account however I can't find a transaction like this lately. I assume we are talking about Sports Cashout of a bet. Here's what happened, the initial bet was placed from bonus money and while the bet was in play, you accepted another Bonus canceling the previous one from which the bet was placed. This way the initial bonus was canceled together with the Bonus money received, leaving nothing to cash out. It's important to keep in mind that as long as a Bonus in yet to be wagered no other Bonuses should be accepted in order to avoid situations like this. I could look into the possibility of re adding the Bonus for you with the managers, would that be a reasonable resolution for you? /Ray 2 Former Community Moderator Link to comment Share on other sites More sharing options...
NoxNine Posted June 20, 2018 Author Share Posted June 20, 2018 Yes please that would be great if u could re add it.. im sorry for the bother.. Link to comment Share on other sites More sharing options...
RayL Posted June 20, 2018 Share Posted June 20, 2018 I've re added you the bonus now @NoxNine, and welcome in our midst again :) Good luck! Former Community Moderator Link to comment Share on other sites More sharing options...
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