GLitch98 Posted June 20, 2018 Share Posted June 20, 2018 Hello,I've been having some problems with the verification progress, I uploaded my ID back & front.Then I got a mail saying that my account is blocked because I failed to provide any legal documents, which i had already done by the time I got the mail.Now when I go to the verification page, it says that the verification is complete but when I go to sports betting page it's just white and I can't do anything.Can someone help me? Link to comment Share on other sites More sharing options...
JeppeL Posted June 20, 2018 Share Posted June 20, 2018 @GLitch98 I've made it so you can upload a proof of address that is also requested on your account, so should be working now :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
GLitch98 Posted June 20, 2018 Author Share Posted June 20, 2018 Just checked, still says verification is complete. Still can't see anything of the sports section it's just a white screen Link to comment Share on other sites More sharing options...
JeppeL Posted June 20, 2018 Share Posted June 20, 2018 Strange @GLitch98, please try and check again. Former Community Manager Link to comment Share on other sites More sharing options...
GLitch98 Posted June 20, 2018 Author Share Posted June 20, 2018 Alright, I uploaded a document, thanks. Link to comment Share on other sites More sharing options...
GLitch98 Posted June 20, 2018 Author Share Posted June 20, 2018 I uploaded the document, it says verification complete but still a white screen on the sports betting section Link to comment Share on other sites More sharing options...
RayL Posted June 20, 2018 Share Posted June 20, 2018 Hi @GLitch98, I am looking into the issue as we speak, it will take a couple of minutes though. I'll make sure to update you once I know more.Update: @GLitch98, We just received word from Security that a Proof of your Deposit made on the account will be needed in order to make a step towards a succesfull verification on your account.A bank statement showing the details of the account owner and the tranzaction made towards the Unibet account to be more precise. I would be more than happy to intercept if you send it to contact@unibetcommunity.com and forward it to be verified as fast as possible./Ray 1 Former Community Moderator Link to comment Share on other sites More sharing options...
GLitch98 Posted June 21, 2018 Author Share Posted June 21, 2018 Alright I will send it Link to comment Share on other sites More sharing options...
RayL Posted June 21, 2018 Share Posted June 21, 2018 Let us know when it's sent @GLitch98 and we'll be more than happy to follow up on it. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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