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I got a natification of a free bet for 10€ (see first picture). So I clicked it and placed the bet. But then the 10€ disappeared from my account (see picture 2) so it wasn't a free bet?? Can someone give me an explanation? Thank you in advance.



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Hi @noinspiration, and welcome to the Community! :)
We will gladly have a look at what happened, a couple of questions arise from the screenshots though. Did you tick the Free Bet Box? I see there is 10 euro staked on that match already on your screenshot. If the box is ticked it should automatically adjust your bet and the option to implement a desired amount disappears as seen below.

Can you help me out with an explanation before we take this forward?





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