Lillelykken Posted June 18, 2018 Share Posted June 18, 2018 Hi, Can someone help me please? I did my withdrawal this weekend and I didn't get any email from unibet that money is one the way. I live in Norway, can that be a problem? Link to comment Share on other sites More sharing options...
Solution BonusPater Posted June 18, 2018 Solution Share Posted June 18, 2018 Did you check your spam folder? Might very well have ended up there :) If there're no document requests here https://no.unibet.com/myaccount/mydetails/verifyaccount, it should be okay :) 1 Link to comment Share on other sites More sharing options...
JeppeL Posted June 18, 2018 Share Posted June 18, 2018 Welcome to the community @Lillelykken :)No reason for alarm, I checked your account and the withdrawal made yesterday has been approved by our Player Safety team so it's in motion, but the withdrawal itself needs to be paid out manually by our Finance team due to the method. That is still awaiting to be done, but it should be completed today :)/Jeppe 1 Former Community Manager Link to comment Share on other sites More sharing options...
Lillelykken Posted June 19, 2018 Author Share Posted June 19, 2018 Hi, I didn't find email in my spam box. Thank you anyway :) Link to comment Share on other sites More sharing options...
Lillelykken Posted June 19, 2018 Author Share Posted June 19, 2018 Hi Jeppe :)Thank you for your quick replied. I'm not worry about that unibet didn't transfer the money, it's more the Norwegian bank that I am worry about.I know that Norwegian government try to stop all money transfers from casinos in to an norwegian account, because it had happened before in another bank account that I have. They try to make an monopoly on money bet, and they now have quickspin casino games on they online betting. I Hope that this transfer gonna be okay to this bank account that I gave, because it did work for casino money transfers last time from another casino side :) Link to comment Share on other sites More sharing options...
JeppeL Posted June 19, 2018 Share Posted June 19, 2018 Me too @Lillelykken, I checked again and from my side it looks fully good now as both "Approved" and ""Confirmed" :) I'm aware of the situation in Norway from some of our other members here on the community and as you mention it's a bit tricky, so let me know if you don't get the money within the next few days and we'll go from there :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Lillelykken Posted June 20, 2018 Author Share Posted June 20, 2018 Hi Jeppe :)The transfers was successfully :D It was faster then I though. I withdrawal in Sunday and the money was in my bank account in tuesday afternoon. Thank you for really fast help in here. Have a nice day. Link to comment Share on other sites More sharing options...
JeppeL Posted June 20, 2018 Share Posted June 20, 2018 @Lillelykken wrote:Hi Jeppe :)The transfers was successfully :D It was faster then I though. I withdrawal in Sunday and the money was in my bank account in tuesday afternoon. Thank you for really fast help in here. Have a nice day.That's great @Lillelykken, it was my pleasure! Thank you for letting me know and hope you have a nice day as well :) 1 Former Community Manager Link to comment Share on other sites More sharing options...
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