Mark4 Posted June 16, 2018 Share Posted June 16, 2018 Made 2 £20 bets on the 15th of June. Gone to my credit card and it shows you taking 3 £20 bets off my credit card. Why? If this is a mistake can you check my account for other mistakes as I will be checking. Thanks Link to comment Share on other sites More sharing options...
RayL Posted June 16, 2018 Share Posted June 16, 2018 Hi @Mark4, I had a look at your transactions and I see 2 of them successfully processed, the ones that actually made it to your Unibet account and a third, actually the first attempt as a failed transaction. Generally speaking they are returned to your account by the bank since the sum did not make it's way to us, but if it wasn't returned I will gladly start a trace on our side in order to find and return it. I would wait till Monday however as there is a big chance that there is no need to start any process. Would that be ok? /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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