Switch Posted June 5, 2018 Share Posted June 5, 2018 Hello, what is the problem with my withdrawal to webmoney? I know, that usually it's needed to upload a document or screenshot to withdraw to webmoney first time. But there is no any document request in my account. I don't know what and how to upload without request. Link to comment Share on other sites More sharing options...
JeppeL Posted June 5, 2018 Share Posted June 5, 2018 Hi @Switch and welcome to the community :) The withdrawal attempt was initially rejected as the deposited amount hadn't been wagered before making the withdrawal attempt, this is a regular practive for all players. Since it's a change of you payment option, you're absolutely right we'd need a document and it's been requested on your account now so you can upload it directly in your account menu :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
Switch Posted June 7, 2018 Author Share Posted June 7, 2018 I've uploaded the needed document and it's confirmed. But my withdrawal has not been completed. And I still see this black "OOPS" message in my account which tells me that I need to verify my account before I can deposit/withdraw. Link to comment Share on other sites More sharing options...
RayL Posted June 7, 2018 Share Posted June 7, 2018 Hi @Switch, indeed the document was accepted and you are good to go :) Could you please initiate another withdrawal? Should all be good now. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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