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 HI, I live in Canada and feel like I'm not getting the bonus rewards as I would be on other sites, I dont know what is the reason for this. The past weak I deposited around $3000, wagered $12 000 on sports and over $2000 on live casino, I really think I deserve some kind of non deposit bonus as I keep depositing alot and wagering large amounts, yet I'm offered nothing, which is very disapointing as I love Unibet and their betting options.

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@Camuga1389 wrote:

 HI, I live in Canada and feel like I'm not getting the bonus rewards as I would be on other sites, I dont know what is the reason for this. The past weak I deposited around $3000, wagered $12 000 on sports and over $2000 on live casino, I really think I deserve some kind of non deposit bonus as I keep depositing alot and wagering large amounts, yet I'm offered nothing, which is very disapointing as I love Unibet and their betting options.


good luck ,i am waiting for 5 years now,theres always hope ,but i speak about deposits of 20 euro, if you speak about dollars thats crazy just saying,3000 dollar in 1 week? i would rather go on a cruise

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To be honest I've never asked for a bonus of any sort, I thought the idea was to win, not lose and then ask for some of it back. ( I know that's not how it works, just kidding ) 🤣

"How often have I said to you that when you have eliminated the impossible, whatever remains, however improbable, must be the truth?"

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@Camuga1389 wrote:

 HI, I live in Canada and feel like I'm not getting the bonus rewards as I would be on other sites, I dont know what is the reason for this. The past weak I deposited around $3000, wagered $12 000 on sports and over $2000 on live casino, I really think I deserve some kind of non deposit bonus as I keep depositing alot and wagering large amounts, yet I'm offered nothing, which is very disapointing as I love Unibet and their betting options.


Canadian $3000!!! ( ca €2000) That is a lot of money to use in only ONE week in a casino without no win. Better to use them for a holiday :)

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Hi Camuga1389, Thanks for contacting us. Generally speaking the Bonus systems monitor every player individually and rewards them accordingly.

It is important however to keep in mind that it doesn't necessarily mean that the addition of that Bonus will happen in the next day. Deppending on the market, there are daily, weekly and monthly statistics here that are in play together with the overall activity of the account.

Factors like logins, deposits, withdrawals, wagered amounts, previous bonuses, products used, all play a part in the algorithm and these are only the obvious ones, we've only scratched the surface.

I don't mean to deviate the conversation here either :) the end result doesn't change, a player is disappointed with the amount of bonuses he or she is gets, and I get that and here's what I can do.

I've sent a request as we do for all our players which attract our attention on the Bonus system to be checked and made sure that their accounts are running in the monitoring system and included in our proactive Bonus initiative.

 

/Ray

 

 

 

 

 

Former Community Moderator
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"Factors like logins, deposits, withdrawals, wagered amounts, previous bonuses, products used, all play a part in the algorithm and these are only the obvious ones, we've only scratched the surface."

I´ve heard that there is face factor too so no wonder nothing coming my way. Algorithm don´t what is it dealing with: ape, rhino or alien :wow:

But luckily we have community to balance lack of bonuses 🆒

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