Hammy17 Posted May 31, 2018 Share Posted May 31, 2018 On three occasions I have been in tournaments with various amounts of chips left and it just cuts out and does not let you get back to the table. I am still down as a registered player but will not load me in again. I did not leave the table or was timed out!Any had/ getting similar problems. Link to comment Share on other sites More sharing options...
Thurddzz Posted May 31, 2018 Share Posted May 31, 2018 I did have some issues earlier as well, but i just close the app then open it , log in and everything went back to normal. 1 Link to comment Share on other sites More sharing options...
RayL Posted June 1, 2018 Share Posted June 1, 2018 Hi @Hammy17 and welcome to the Community. I'm sorry to hear about the connection issues, I'll gladly investigate what happened for you.As a first step, did you try deleting the client and re installing it? There was an update not so long ago and if it didn't update automatically then the issue might be tied to that. If you did and still experiencing these issues you can find a complete explanation to what's needed here. Did you take any screenshots by any chance, they would certainly help in tracing any error that might have occured. Once we have that I will involve the relevant people to investigate this for us.Also, I have moved your post to "Bug reports" for a better chance of having this resolved ASAP./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 18, 2019 Share Posted January 18, 2019 Closing as duplicate of https://www.unibetcommunity.com/t5/Bug-Reports/Disconnect-problem/idi-p/146547 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
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