makraifcb Posted April 30, 2018 Share Posted April 30, 2018 Hi,Yesterday, i placed a bet (id 1413804247) on NEXT OCCURRENCE AWARDED 80:00 – 80:59 on Torino-Lazio (goal kick), but I believed to bet on NEXT OCCURRENCE AWARDED 81:00 – 81:59 because the 80'00-80'59 was playing (i placed my bet at 80'50)The 80:00 – 80:59 was already playing, and the free kick was already awarded . My bet is lost, but it must be voided, the occurence was already played when i placed my bet.Can you void this bet or change by NEXT OCCURRENCE AWARDED 81:00 – 81:59? Link to comment Share on other sites More sharing options...
JeppeL Posted April 30, 2018 Share Posted April 30, 2018 Thanks for bringing this to our attention @makraifcb, we've raised it with the Sportsbook who's going to look into it :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
makraifcb Posted April 30, 2018 Author Share Posted April 30, 2018 Do you have a reply? Link to comment Share on other sites More sharing options...
JeppeL Posted April 30, 2018 Share Posted April 30, 2018 @makraifcb Sorry for the missing update, we're debating a bit back and forth - we should be able to get back to you with a full reply in the morning - apologies for the wait again!/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
JeppeL Posted May 1, 2018 Share Posted May 1, 2018 @makraifcb I'm afraid the bet stands, as it was actually placed before the occurence happened and not after. The bet was placed at 22:27:12 CET and the free kick awarded just a bit later at 22:27:28 CET - so real close and just 16 seconds after :(The time from this screenshot is in GMT, but it confirms the time of the free kick:/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
XY Posted May 1, 2018 Share Posted May 1, 2018 Oh man,you have such a powerful tool.Where can I find such to improve my betting skills? 😃@makraifcb you need to have Samsung 110-inch Ultra HDTV to catch the real time action. 😉 Link to comment Share on other sites More sharing options...
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