0dividedby0 Posted April 21, 2018 Share Posted April 21, 2018 my internet work just fine but the app doesn't .Anybody else has this problem ? 1 Varus, give me back my legions! Link to comment Share on other sites More sharing options...
Shoryureppa Posted April 21, 2018 Share Posted April 21, 2018 Happens to me all the time at most times its not an internet issue.But I believe is a client crash issue. You will not be logged out of your game. If using internet browser:Just close the browser and log back in and on a successful login in you will jump right back into your game.If using the client: the same applies close the client and re-login. Link to comment Share on other sites More sharing options...
Messwithme Posted April 21, 2018 Share Posted April 21, 2018 Same thing hapened today while playing in the league.Restarted the client and then was ok. Link to comment Share on other sites More sharing options...
RayL Posted April 21, 2018 Share Posted April 21, 2018 Hi @0dividedby0, sorry to hear about the disconnection and I'll be more than happy to assist you further.In order for me to be able to sent this to be analyzed, the poker department will need a Poker_log found in: C:\Users\******\Documents\Unibet Poker and a Direct X diagnostic which you can send to contact@unibetcommunity.com. Did you loose the ticket that you used for that tournament? We would gladly re add it if so./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 28, 2019 Share Posted January 28, 2019 Closing as duplicate of https://www.unibetcommunity.com/t5/Bug-Reports/Disconnect-problem/idi-p/146547 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
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