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Can i change unibet security question?


Livertool

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I got email from unibet that went something like this: We recently detected possible threat in your account, coming outside Unibet site. We have blocked your account and you need to change your password by using our lost password button. Ok, went to change my pw and there was option to get code via sms or answer security question. I got new phone number few weeks ago and changed it to unibet this week so i ordered sms. First time nothing, second nothing and third time nothing. Went to email and there was 3 times message that they have send code to my old number 😞 which i still got but not with me at the moment. So i thought i answer the security question. That was a lol moment as my question is phrase from an old Finnish comedy show and what is even more funny, that they didn´t have any answer to it in the show so i have made one up myself 🤣 Well that was about 10-15 years ago, so easy to remember what i have been thinking at the moment. Well i thought i give it a shot anyway and to a great surprise, got it right and changed pw and all fine now. But couple of questions:

Is the "threat" just that i changed my phone number past week?

Why security code was sent to old number?

And the headline question. Maybe i should come up question that makes more sense and easier for me to answer in the future if needed :)

@RayL @JeppeL

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Try this: the big yellow account button (you canfind this under your balance after you checked on the arrow next to your balance), then my account on the left side (over responsible gambling) and personal details (the second under messages) within that menu. Then under security on the right side you can find that option.

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@psrquack wrote:

@jonny2192: it's really scary when you are lying relaxed in the bath and a duck with vicious eyes coming closer and closer.:laugh:


Not as scary as a post from a fellow on a forum threatning to get in your bath and getting closer with there vicious eyes. 🤣

Never having a bath again with bubble bath unless there is a @psrquack with vicious eyes waiting for me :rofl0930C004.jpg.b4acf17beb4657a629cba44e9848a4bb.jpg

You can exchange UO tickets again all is unicorns and rainbows in Unibet land.
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@Livertool I think me and @psrquack should be a customer support double act.

We can distract people from the real issues by talking ❤️♥️❤️ and a few random duck pictures. 🤣

 

"So sorry your account has been hacked, can I show you some duck pics while my colleague juggles flaming ducks?"

You can exchange UO tickets again all is unicorns and rainbows in Unibet land.
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@Livertool wrote:

And even more scary when it dives underwater, how much damage can be done in there 🤣 That is why i always take bread and playing cards with me in the bath. To keep that duckie full and entertained :D


Sorry Sir, but feeding ducks at the EU is only allowed with wholemeal bread and one duck should eat only 10% of his daily food via this way. If you don't respect this EU f/c/K/u2018 directive you could be easily fined.🤣

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Hope @FeelsBadMan doesnt read this thread, It messes with his head when he sees a psrq conversation, Ever play live against nmp again im inviting psrq for a conversation to put nmp off his game or drive him insane whatever comes first. 🤣

 

You can exchange UO tickets again all is unicorns and rainbows in Unibet land.
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Got the email as well, and find the timing a bit strange. I know that my Mr Excel details along with another two accounts got leaked some time ago, but I'm not aware of anything recent. Seems a bit strange to do something now - more than a year after the last account details got leaked. Got a unique password for Unibet, so just a bit annoying being forced to change it - should be optional in my opinion. 

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