Merenitsu Posted March 22, 2018 Share Posted March 22, 2018 @JeppeL again there was exactly the same situation. only in the tournament 2uo/ Link to comment Share on other sites More sharing options...
RayL Posted March 23, 2018 Share Posted March 23, 2018 Hi @Merenitsu, The cash amount has now been re added to and the 2 euro ticket taken from the account. Could you take a screenshot if the issue persists? We would like to send it to our Poker Provider for it to be analyzed a bit more in depth and fixed. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Merenitsu Posted March 23, 2018 Author Share Posted March 23, 2018 @RayL what screenshot you make, if I even have this window does not appear with the choice of buy-in. I can say that twice this problem was when there was late registration during the break Link to comment Share on other sites More sharing options...
RayL Posted March 24, 2018 Share Posted March 24, 2018 @Merenitsu, I've updated your thread here: https://www.unibetcommunity.com/t5/Poker-Help/no-choice-of-buy-in/m-p/143439 and the request to investigate the issue has been started.Sorry for the back and forth, I was just trying to gather as much info as possible to make it easier for the guy's at poker, long story short :), we are pending feedback and I will inform you as soon as we have word from them.Edit by Jeppe-Unibet: Compensation was given./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Merenitsu Posted March 25, 2018 Author Share Posted March 25, 2018 @RayL Thank you. It is very strange that this problem only arises in me Link to comment Share on other sites More sharing options...
Merenitsu Posted March 25, 2018 Author Share Posted March 25, 2018 @RayL I do not know, maybe this is important information, but I'm playing through the browser Link to comment Share on other sites More sharing options...
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