GothMoth Posted March 16, 2018 Share Posted March 16, 2018 If it is for the " Champions League Insurance " :https://www.unibet.com/promotions/sportsbook-promotions/europes-4-fold-insuranceit should be 25BGNWhy so much? Link to comment Share on other sites More sharing options...
GothMoth Posted March 16, 2018 Author Share Posted March 16, 2018 Just noticed in Profit Boost/Free Bet - Used 100 :happyshy:And just 11 expired...Could this 100BGN free bet be a milestone gift?Anyway, I'm grateful for these 100 profit boosts/free bets😃 Without them I would be busto long ago :laugh:And finally, should I use it or if it is credited by mistake instead of the 25BGN it has to be replaced? Link to comment Share on other sites More sharing options...
RayL Posted March 16, 2018 Share Posted March 16, 2018 @GothMoth :)You are experiencing or new Bonus initiative which ensures that you are rewarded proactively and hassle-free. The new set-up makes sure that you will be credited automatically on your account as soon as a new personalised offer is available.This goes for all Unibet players and it was automated recently, it's nice to see it in action :laugh:!Good luck!/Ray Former Community Moderator Link to comment Share on other sites More sharing options...
TTABKATA Posted March 16, 2018 Share Posted March 16, 2018 @RayLcan you tell us more about this new bonus initiative ? 😃 Link to comment Share on other sites More sharing options...
GothMoth Posted March 16, 2018 Author Share Posted March 16, 2018 Great, Thank you 😃 Link to comment Share on other sites More sharing options...
RayL Posted March 16, 2018 Share Posted March 16, 2018 @TTABKATA, I am gathering as much information as possible at the moment and will create a thread tomorrow with all the details. Stay tuned :) Former Community Moderator Link to comment Share on other sites More sharing options...
GothMoth Posted March 16, 2018 Author Share Posted March 16, 2018 @RayL Thank you for wishing me good luck, for sure I had a lot in the 90+ minutes. Bet on over 8.5 corners live... 60min at 1.8 , 88min - was probably around 40-50 if available :laugh: over 7.5 ~80min was 3.1I> 89' - Coke (Levante) rolls the ball short to a teammate from the corner instead of sending a cross into the boxII> 90+3' - The corner from Dani Garcia (Eibar) is cleared away by the defence.I> 90+5' - Coke (Levante) takes a short corner kick. The whistle and the corner were at the same time 😏 Link to comment Share on other sites More sharing options...
GothMoth Posted March 23, 2018 Author Share Posted March 23, 2018 Almost a week and still no info @RayL I thought there will be a free-bet for the "Multiples-Promotion" or for the 4-fold insurance promo . I waited till now because the 100BGN free bet was credited last Thursday. Since then I placed bets for few hundreds (mostly lost ~ -500BGN this month) and the promos don't work better lately...I simply want to know if I place a qualifying bet should I expect the reward described in the promo?A brief overview of the "Bonus initiative" and if it replaces the promos seen on the site will be great.Just in case I'm still eligible for the "4-fold insurance" and the weekly free bet for multiples - here is my qualifying bet for both of them: Link to comment Share on other sites More sharing options...
JeppeL Posted March 23, 2018 Share Posted March 23, 2018 @GothMoth We've tried fixing the promotion issues on your account, but to no luck - so we'll continue offering our services here where we manually credit the missing stuff :) Sorry for the late reply, but I'm sure Ray will get back to you on it :)As for the new bonus initiative that has been launched recently, it works exactly as described by Ray in the first post that's accepted solution. It won't make it so we remove promotions from the site, because they're really popular as well.But, over the last couple of years there's been plenty of members here asking for an automated bonus system where any kind of play you do contributes towards so we're really happy that it's finally here :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
GothMoth Posted March 23, 2018 Author Share Posted March 23, 2018 @RayLMay I ask you to look into my missing free bets from thehttps://www.unibet.com/promotions/sportsbook-promotions/europes-4-fold-insuranceand the weekly Multiples PromotionI thought these promos aren't available when the new initiative took place, but if I'm eligible you might have to "manually credit the missing stuff " as Jeppe replied :Smile: Link to comment Share on other sites More sharing options...
RayL Posted March 23, 2018 Share Posted March 23, 2018 @GothMoth, I've taken a look at your bets and indeed you were perfectly eligible for both of the Promotions mentioned above, so I have assigned you both of the Freebets. About the Profit Boost, the offer got removed from .com and went active on the Markets which was initially intended to go Live on, this is why players from certain markets have access to it, I realize this is less than convenient for a player using unibet.com and I sincerely apologize for the confusion and for the message received afterwards. Is there any other offer you are experiencing difficulties with at the moment? Let me know and we will gladly take a look at it. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
GothMoth Posted March 23, 2018 Author Share Posted March 23, 2018 Thank You, Sir 😃About the profit-boosts - it seems that they are for ATP only therefore of no interest to me...No more difficulties at the moment 😃 Link to comment Share on other sites More sharing options...
RayL Posted March 24, 2018 Share Posted March 24, 2018 I'm glad to hear that @GothMoth :) and it is our pleasure to ensure that our players are rewarded fully regardless of bugs or errors, it does take a bit more time and thank you for your patience in these matters. Former Community Moderator Link to comment Share on other sites More sharing options...
GothMoth Posted March 24, 2018 Author Share Posted March 24, 2018 @RayL I'm deeply grateful for the continious assistance by you and @JeppeL 😃If it wasn't your help for the numerous issues which I experience I wouldn't like Unibet so much for sure...Only the deposits problem which isn't resolved yet troubles me at the moment.Not that I have any doubt that the money will find it's way into my account, but I can't participate in the competitions and the promotions as if I had the money.Actually yesterday I've deposited a small ammount by Visa, but it's gone :laugh:And as I saw there is a Davitsche league today despite the shame I would ask for €10 in 10 tickets which will be deducted when the funds arrive. There was such a proposal for €50 already for the UOS and I still have €40 more pending from 11th, so if you'll be so kind to help me again it would be great :happyshy:There is no other way to deposit on weekends but with epay and I don't want to risk 4th unsucesful deposit. Link to comment Share on other sites More sharing options...
GothMoth Posted March 24, 2018 Author Share Posted March 24, 2018 Thank You very much, just received the tickets 😃 Link to comment Share on other sites More sharing options...
RayL Posted March 24, 2018 Share Posted March 24, 2018 @GothMoth, 10X€1 MTT's are added to your account now and I followed up on your deposit as well. It looks like your payment provider replied to our request and confirmed that they have the funds :). Our colleagues have raised the priority of the case as well so I think it's safe to say that your funds will arrive early next week, if all goes well and they respond to our request in time. https://www.unibetcommunity.com/t5/General-Poker/March-DaVitsche-StreamLeague-24-03-250-Leaderboard-all-new/m-p/142964 /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
GothMoth Posted March 24, 2018 Author Share Posted March 24, 2018 Thank you again for the tickets and the quick response as well 😃I even wouldn't miss the 2nd MTT if it wasn't my doubt to ask or not for another " credit on the debit" :laugh:I also emailed the guy from WorldPay yesterday to tell him to reinvestigate with their team. It seems someone there isn't doing his job as it it should.I'd better make a coffee and play the 3rd tourney 🆒 Link to comment Share on other sites More sharing options...
RayL Posted March 24, 2018 Share Posted March 24, 2018 I can see you at the table :D good luck! Former Community Moderator Link to comment Share on other sites More sharing options...
GothMoth Posted March 24, 2018 Author Share Posted March 24, 2018 Thanks, but no luck so far...from the UOS 7th of 243 for ~€250 and a FT in €5 multiverse for another good prize - both in one session my luck is non-existent :laugh:Still have 4 tourneys to make a good score though 😃 Link to comment Share on other sites More sharing options...
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