fizz Posted March 11, 2018 Share Posted March 11, 2018 I'm a long standing Stan James customer and if I could find a way of withdrawing funds I'd be off.Thi new format is rubbish - ****************** standby for new customers.Edited by Ray-Unibet Link to comment Share on other sites More sharing options...
Solution RayL Posted March 12, 2018 Solution Share Posted March 12, 2018 Hi @fizz, I'm sorry you feel this way, in order to be able to withdraw you will need to click on "My account" ----> "Bank" ----> "Withdraw money".Finding this information comes naturally to most of our players, and they are able to find whatever they are looking for, but if not, well that's why we are here for right? :DI took the liberty of checking your account for any restrictions as well, I hope you don't mind, you are set to withdraw if you feel that is what you would like to do.Also, if you do decide to stick around :) and I certainly hope that will be the case, could I kindly ask you to give the Community rules a quick read becouse in you post above which I just edited, some rules were broken.Let me know if there is anything else I can do for you regarding this matter or anything else in general for that matter. Former Community Moderator Link to comment Share on other sites More sharing options...
Anders Posted June 16, 2018 Share Posted June 16, 2018 I hade nade a withdraw but wanted to have the money back. But it dis not Worlk. Link to comment Share on other sites More sharing options...
JeppeL Posted June 18, 2018 Share Posted June 18, 2018 @Anders It always depends on whether or not the withdrawal has been processed by our Payments department. Once it has happened, the money is on the way and non rechargeable for us to put back on the account :)/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
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