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Community freeroll tickets now useless?


thor

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I have just been reconnected back to virginmedia broadband after a 9 day outage. I see that I have 2 community freeroll tickets expiring tommorrow but no tournament associated with them right now. Have missed out on them? I'm not too pleased as I have also lost 2 x 2euro mtt tickets which I used to register to a couple of tournaments which ended up running during my downtime.

Are these tickets useless now?

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@thor Yes the Freeroll was Sunday i think, as for the other tickets the problem was on your side so you can try and talk to a mod @JeppeL or @RayL about it and maybe your lucky and get them back or you can learn from it not to register early for games, because we live in a mad world where everything is possible. Much love and much luck to you friend.
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@thorwrote:

I have just been reconnected back to virginmedia broadband after a 9 day outage. I see that I have 2 community freeroll tickets expiring tommorrow but no tournament associated with them right now. Have missed out on them? I'm not too pleased as I have also lost 2 x 2euro mtt tickets which I used to register to a couple of tournaments which ended up running during my downtime.

Are these tickets useless now?


Freeroll was Sunday. As tickets lost to downtime, thats between you and virgin media. Virgin wont reimburse your gaming loss but they should compensate you for 9 days worth of downtime which should more than cover your mtt loss. You should also seek compensation for loss of internet which caused difficulties to your personal life. That should get you at least 1 month free.

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I also had 2 community freeroll tickets but due to me coming home from UO London and travelling I also missed out. Hey ho that's how it goes. Always plenty more to have a go at. Had a fab time so made good and fun memories. Good luck on the USO Online grind. 

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I had to register early as the tickets were about to expire. I registered for tournaments which were quite quite far ahead in the future little knowing that it would take nine days for my broadband to come back. In actual fact one of them was for a tournament later on today so at least my strategy worked for one of them. I only hope my internet problems have been sorted permanently.

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@thor wrote:

They gave me 8 quid in compensation. I asked a second time once it got over a week but they only said they would consider it and let me know which of course is code for no!


8 quid in compensation for internet outtage doesn't seem bad to me, I'm actually a bit surprised it's even possible, but then again I live in Malta :)

Former Community Manager
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