Melgry Posted February 27, 2018 Share Posted February 27, 2018 Todays evening I have played all High and Low UOS tours and get disconnect two times. First time I back up quickly, but then I get disconnect ~40 min. Tournaments have fast structure and when I could to log-in I have half of bb in 25UOS, two bb in 2UOS and auto eliminated in 25UOS r/a, when I had average stack before disconnect. I want to fight for UOS leaderboard, but todays tournamets go to trash and that is not my fault, cause my Internet connection was fine. I hope that I can get some refund. I also add some pics with bugs Link to comment Share on other sites More sharing options...
Rushbie Posted February 27, 2018 Share Posted February 27, 2018 I've also started to get that blank log in screen again when launching the client first time:wonder: Link to comment Share on other sites More sharing options...
Melgry Posted February 27, 2018 Author Share Posted February 27, 2018 Also forget to say that unibet.com doesn`t work at that time, cause I had try to play in browser. I check twitch stream of Ian Simpson, but he hadn`t any problems Link to comment Share on other sites More sharing options...
GothMoth Posted February 28, 2018 Share Posted February 28, 2018 I also had several disconnects when playing the UOS tourneys. Luckily I managed to reconnect in 1-2 minutes all the times and had to exit the non-responsive client just once. Nevertheless this is a very aggravating experience especially to someone not accustomed to this at Unibet.It's very dissappointing to reconnect "just in time" and see how your great starting hand is auto-folded 😠This problems had to be resolved long-ago. It's more than an year since the new client release and almost all of the bugs are still persistent :speechless:  2 Link to comment Share on other sites More sharing options...
XY Posted February 28, 2018 Share Posted February 28, 2018 As i already mentioned,in a few posts,this need to be solved quickly and effectively. I mean, if fundamental staff don't work what else to expect than people running away.Dont know if I improved my connection to client with LAN cable,but from that time I have a less disconnections.But again,If I need to have 90% "intenet capacity" just to play poker and shut down other things then ... Also,reconnecting is the problem as hand is immediately folded without any seconds in the "time bank" to get back. 2 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 18, 2019 Share Posted January 18, 2019 UOS has indeed caused some issues in the past, as the servers have had trouble keeping up. This is obviously something we've been discussing with the provider, and I'm confident it'll be working fine during the next UOS.As for reconnect/disconnect in general, see https://www.unibetcommunity.com/t5/Bug-Reports/Disconnect-problem/idi-p/146547I'll mark it as fixed, as I don't believe the server stress will be an issue during the next one. If I'm wrong, please spam me with new bug reports! Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
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