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40 min Disconnect, when I played UOS


Melgry

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Todays evening I have played all High and Low UOS tours and get disconnect two times. First time I back up quickly, but then I get disconnect ~40 min. Tournaments have fast structure and when I could to log-in I have half of bb in 25UOS, two bb in 2UOS and auto eliminated in 25UOS r/a, when I had average stack before disconnect. I want to fight for UOS leaderboard, but todays tournamets go to trash and that is not my fault, cause my Internet connection was fine. I hope that I can get some refund. I also add some pics with bugsbug.thumb.jpg.9e7d692cc48ebd538326bedcddad24c7.jpgbug1.thumb.jpg.ce1210d4b429f04d54df4d3281fe055d.jpgbug3.thumb.jpg.517e61b1a04be5e88d71551b5a0ac34a.jpg

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I also had several disconnects when playing the UOS tourneys. Luckily I managed to reconnect in 1-2 minutes all the times and had to exit the non-responsive client just once. Nevertheless this is a very aggravating experience especially to someone not accustomed to this at Unibet.

It's very dissappointing to reconnect "just in time" and see how your great starting hand is auto-folded 😠

This problems had to be resolved long-ago. It's more than an year since the new client release and almost all of the bugs are still persistent :speechless:

 

 

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As i already mentioned,in a few posts,this need to be solved quickly and effectively. I mean, if fundamental staff don't work what else to expect than people running away.

Dont know if I improved my connection to client with LAN cable,but from that time I have a less disconnections.

But again,If I need to have 90% "intenet capacity" just to play poker and shut down other things then ...


Also,reconnecting is the problem as hand is immediately folded without any seconds in the "time bank" to get back.

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  • 10 months later...

UOS has indeed caused some issues in the past, as the servers have had trouble keeping up. This is obviously something we've been discussing with the provider, and I'm confident it'll be working fine during the next UOS.

As for reconnect/disconnect in general, see https://www.unibetcommunity.com/t5/Bug-Reports/Disconnect-problem/idi-p/146547

I'll mark it as fixed, as I don't believe the server stress will be an issue during the next one. If I'm wrong, please spam me with new bug reports!

Check the latest poker release notes. Have a look at our poker promotions

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