zarkou Posted February 26, 2018 Share Posted February 26, 2018 HiHave had the problem on my new pc, on old laptop unibet works ok. When I log in and try to open a table the client shuts down instantly saying "unibet poker has stopped working". Checked all the previous posts and tried the tricks but nothing helped. I think the problem is with direct3d?@Unibet-Cédrick@RayL@JeppeL Link to comment Share on other sites More sharing options...
RayL Posted March 1, 2018 Share Posted March 1, 2018 Hi @zarkou, we have forwarded the information above to the poker team, however we are missing a poker log file to be able to dig into it more in detail.You will find it under C:\Users\******\Documents\Unibet Poker. In this folder you'll see a file called ""Poker_log.txt", which is the one that we need.You can send this file together with your bug repot link to contact@unibetcommunity.com and we'll make sure to follow up on it ASAP.Hope to hear from you soon./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
rattas2 Posted April 13, 2018 Share Posted April 13, 2018 @RayLSame problem different month... Posted in bug report section as well (logs and description). Quick fixs or atleast some info would be nice.Also seems to be important to point out that I am Estonian player. Link to comment Share on other sites More sharing options...
RayL Posted April 15, 2018 Share Posted April 15, 2018 @rattas2, I see in our Internal Communication that Jeppe attracted the Poker provider's attention about this bug and your account is mentioned with all the other's affected.Realy sorry for the inconvenience caused by this, we will update you guys as soon as we have word from Relax./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.